NCIX Contact Us

What's On Your Mind?

Reach out to us by e-mail, live chat, social media or telephone before or after your purchase - we'd love to hear from you!

Visit Us Today!

Our staff is incredibly knowledgeable in all areas of computing and they value your questions. We're available in many major areas of BC and Ontario to help you with your PC or notebook. Find a NCIX store near you to speak with a tech specialist.

Something Unexpected?

Has something gone terribly wrong with your computer? Not a problem – we handle all computer repairs & services including replacing parts, upgrading PC components, removing viruses and even complete system builds. Visit our Customer Care Center for answers to frequently asked questions.

Customer Care for placed orders
Already purchased an item? Need the status of a web shipping order, RMA, or technical support or to cancel an order. Reach us via the chat or support button on the lower right corner of this page or any page on

Check the bottom right for Chat

Live Chat Hours: 9:00am - 5:30pm PST (Monday - Friday)
Order By Phone
Want to place an order or need technical support?

Call 1-888-NCIX-888
Corporate, Reseller & Business Inquiries
Are you a reseller, educational, or government entity? We can provide the corporate level support your company or business needs.

Call 1-888-NCIX-888 (Ext 3800)
1-888-624-9888 Ext 3800
Visit our Business Center
NCIX PC Technical Inquiries
Already own an NCIX PC or are looking for our experts to assemble your next fully customized gaming PC?

Lansdowne Centre Surrey Vancouver
Burnaby Langley Coquitlam
Richmond (Head Office)
BC Retail Locations
Richmond - Lansdowne Centre

Unit 612 - 5300 Number 3 Rd, Richmond, BC V6X 2X9
Toll Free: 1-855-829-8603
Telephone: 604-248-8978 (All)
Tech Service: 604-248-8979
Fax: 604-248-8977

Regular Store Hours:
Mon - Tues: 10am to 6pm
Wed - Fri: 10am to 9pm
Saturday: 9:30am to 6pm
Sunday: 11am to 6pm

Surrey - Kings Cross Centre

350- 7488 King George Blvd
Surrey, B.C. V3W 0H9

Toll Free: 1-855-829-8602
Telephone: 604-451-2978 (All)
Telephone: 604-451-2977 (Wholesale)
Fax: 604-451-2979

Regular Store Hours:
Monday - Saturday: 10am to 6:30pm
Sunday: Closed


1887 West Broadway
Vancouver, BC V6J 1Y5

Toll Free: 1-855-829-8601
Telephone: 604-731-9208 (All)
Telephone: 778-785-3828 (Wholesale)
Tech Service: 778-785-3823
Fax: 604-731-9203

Regular Store Hours:
Monday - Saturday: 10am to 6:30pm
Sunday: Closed


5068-B Kingsway
Burnaby, BC V5H 2E7

Toll Free: 1-888-860-7338
Telephone: 604-451-8682 (All)
Telephone: 604-451-2968 (Wholesale)
Tech Service: 604-451-2959
Fax: 604-451-2999

Regular Store Hours:
Monday - Saturday: 10am to 6:30pm
Sunday: Closed


104-20125 64th Ave.
Langley, BC V2Y 1M9

Toll Free: 1-877-609-8738
Telephone: 604-514-5700 (All)
Telephone: 604-514-5718 (Wholesale)
Tech Service: 604-514-5739
Fax: 604-514-3107

Regular Store Hours:
Tuesday - Saturday: 10am to 6:30pm
Sunday - Monday: Closed


101- 2985 Northern Ave
Coquitlam, BC V3B 0B9

Toll Free: 1-866-521-8282
Telephone: 778-284-8880 (All)
Telephone: 778-284-8888 (Wholesale)
Tech Service: 778-284-8889
Fax: 604-248-8990

Regular Store Hours:
Tuesday - Saturday: 10am to 6:30pm
Sunday - Monday: Closed

NCIX Offices & Warehouses
British Columbia Head Office

13720 Mayfield Place
Richmond, B.C. V6V 2E4, Canada

Toll Free: 1-888-624-9888
Telephone: 604-288-8080
Fax: 604-288-8022

Online Order Inquiries:
Toll Free: 1-877-624-9777
9:00am - 5:30pm PST Monday - Friday

Order Pickup Hours*:
Monday - Friday: 9:15am to 5:15pm
Weekend & Holidays: Closed

Operational Hours:
Monday - Friday: 9am to 5:30pm
Weekend & Holidays: Closed

*This location is for orders pickup only. No retail purchases processed at this location.

NCIX Annoucements
RMA Label (PDF Download)
NCIX Careers

Docid: contactus
Your Order Company Info Memberships Services Hotlinks
Order Status
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Contact Us / Store Locator
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Privacy Policy
BBB Accredited Business Profile
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Premier Partner Reseller Program
VIP Membership
Advantage Membership
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Super Shipping Saver Club
Express Coverage
Express RMA
Express Exchange and Care Coverage
Gift Cards & Balance Checker
Same-Day Delivery
Retail Financing
NCIX Newsletters
NCIX Forums
Folding @ Home Team
The Banner Vault
International Sites:  Canada
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