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NCIX Contact Us
Contact us by e-mail, live chat, or phone before or after your purchase.
Order By Phone
Want to place an order or need technical support? For web order pick-ups contact the store directly.

Call 1-888-NCIX-888 (Ext 3333)
1-888-624-9888 Ext 3333
Corporate, Reseller & Business Inquiries
Are you a reseller, educational, or government entity? We can provide the corporate level support your company or business needs.

Call 1-888-NCIX-888 (Ext 3800)
1-888-624-9888 Ext 3800
Visit our Business Center
Customer Care for placed orders
Already purchased an item? Need the status of a web shipping order, RMA, or technical support.

Call 1-877-NCIX-777
1-877-624-9777
Hours 9:00am - 5:30pm PST
British Columbia Locations
Vancouver 1887 Vancouver 1711 Burnaby
Langley Richmond (Aberdeen) Coquitlam
Richmond (Samsung) Richmond (Capstan) Richmond (Head Office)
Ontario Locations
Yonge St. Ottawa Mississauga
Markham (FMP) Markham (Showroom) Scarborough
Markham (Office)
BC Retail Locations
Vancouver (1887 Broadway)

1887 West Broadway
Vancouver. BC V6J 1Y5

Toll Free: 1-855-829-8601
Telephone: 604-731-9208
Fax: 604-731-9203
Corporate: 778-785-3828
Tech Service: 778-785-3823
E-mail:

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed

Holiday Hours

Friday, April 18th: Closed
Sat, April 19th: 10am - 6:30pm
Sunday, April 20th: Closed
Monday, April 21st: 10am - 6:30pm
Vancouver (1711 Broadway)

1711 West Broadway
Vancouver, BC V6J 1Y2

Telephone: 604-731-9223
Business Department
Toll Free: 1-866-609-0398
Telephone: 604-739-9985
Fax: 604-739-0513
E-mail:

Store Hours:
Tuesday - Friday 9:30am - 6pm
Saturday - 10am - 6:30pm
Sunday & Monday- Closed

Holiday Hours

April 18th - Closed

Burnaby

5068-B Kingsway
Burnaby, BC V5H 2E7

Toll Free: 1-888-860-7338
Telephone: 604-451-8682
Fax: 604-451-2999
Corporate: 604-451-2968
Tech Service: 604-451-2959
E-mail:

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed

Holiday Hours

Friday, April 18th: Closed
Sat, April 19th: 10am - 6:30pm
Sunday, April 20th: Closed
Monday, April 21st: 10am - 6:30pm


Langley

104-20125 64th Ave.
Langley, BC V2Y 1M9

Toll Free: 1-877-609-8738
Telephone: 604-514-5700
Fax: 604-514-3107
Corporate: 604-514-5718
Tech Service: 604-514-5739
E-mail:

Store Hours:
Monday - Friday: 10am - 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed

Holiday Hours

Friday, April 18th: Closed
Sat, April 19th: 10am - 6:30pm
Sunday, April 20th: Closed
Monday, April 21st: 10am - 6:30pm


Richmond (Aberdeen Centre)

Unit 1880 Aberdeen Centre
Richmond, BC V6X 4J7

Toll Free: 1-888-828-7608
Telephone: 604-233-0308
Fax: 604-233-0313
Corporate: 604-288-4418
Tech Service: 604-288-4439
E-mail:

Store Hours:
Thursday - Saturday: 11am to 9pm
Sunday - Wednesday: 11am to 7pm

Holiday Hours

Friday, April 18th: 11am - 7pm
Sat, April 19th: 11am - 9pm
Sunday, April 20th: 11am - 7pm
Monday, April 21st: 11am - 7pm
Samsung NCIX

Unit 1900 Aberdeen Centre
Richmond, BC V6X 4J7

Telephone: 604-233-0308 (Ext 5086)
E-mail:

Store Hours:
Thursday - Saturday: 11am to 9pm
Sunday - Wednesday: 11am to 7pm

Holiday Hours

Friday, April 18th: 11am - 7pm
Sat, April 19th: 11am - 9pm
Sunday, April 20th: 11am - 7pm
Monday, April 21st: 11am - 7pm

Coquitlam

101- 2985 Northern Ave
Coquitlam, BC V3B 0B9

Toll Free: 1-866-521-8282
Telephone: 778-284-8880
Fax: 604-248-8990
Corporate: 778-284-8888
Tech Service: 778-284-8889
E-mail:

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed

Holiday Hours

Friday, April 18th: Closed
Sat, April 19th: 10am - 6:30pm
Sunday, April 20th: Closed
Monday, April 21st: 10am - 6:30pm

Richmond Capstan - Bell Authorized Dealer

(Please note: This location only service mobility customers)
#1063-8300 Capstan Way
Richmond, BC V6X 4B7

Telephone: 604-249-7888
Fax: 604-278-8651


Store Hours:
Monday - Friday: 10am to 6pm
Saturday: Closed
Sunday: Closed
Holidays: Closed


Ontario Retail Locations
Toronto - Yonge St.

2476 Yonge Street,
Toronto, ON, M4P 2H5

Toll-Free: 1-855-829-8609
Telephone: 647-497-9953
Tech: 647-497-9952
Fax: 647-497-9954
E-mail:

Store Hours:
Monday - Friday: 10:30am - 8pm
Saturday & Sunday: 11am - 6pm

Holiday Hours

Thursday 17th 10:30am - 8pm
Friday 18th - Closed
Sat 19th 11am - 6pm
Sunday 20th 11am - 6pm
Monday 21st 11am - 6pm
Ottawa

1379 Woodroffe Ave - Unit C
Nepean, Ontario K2G 1V7

Toll Free: 1-855-829-8608
Telephone: 613-778-8848
Tech: 613-778-8845
Fax: 613-778-8844
Corporate: 613-778-8843
E-mail:

Store Hours:
Monday - Friday: 10:30am - 8:00pm
Saturday: 11am - 6:00pm
Sunday: Closed

Holiday Hours

Thursday 17th 10:30am - 8pm
Friday 18th Closed
Sat 19th 11am - 6pm
Sunday 20th Closed
Monday 21st 11am - 6pm
Mississauga

Unit 101-640 Eglinton Avenue West.
Mississauga, Ontario. L5R 3V2

Toll Free: 1-877-624-9899
Telephone: 905-366-8863
Tech Service: 905-366-8859
E-mail:

Store Hours:
Monday - Friday: 10:30am - 8pm
Saturday: 11am - 6pm
Sunday: Closed

Holiday Hours

Thursday 17th 10:30am - 8pm
Friday 18th Closed
Sat 19th 11am - 6pm
Sunday 20th Closed
Monday 21st 11am - 6pm
Markham (FMP)

Unit G1, 3215 Highway #7 East
Markham, Ontario L3R 3P3

Toll Free: 1-877-624-9889
Telephone: 905-752-8338
Fax: 905-475-5546
Corporate: 905-752-8348
Tech Service: 905-752-8359
E-mail:

Store Hours:
Monday - Friday: 10:30am - 8pm
Saturday: 11am - 8pm
Sunday: 11am - 6pm

Holiday Hours

Thursday 17th 10:30am - 8pm
Friday 18th Closed
Sat 19th 11am - 8pm
Sunday 20th 11am - 6pm
Monday 21st 11am - 6pm

Scarborough (Skycity)

D116, D117 3278 Midland Avenue.
Toronto, Ontario M1V 0C9

Toll Free: 1-877-624-9890
Telephone: 647-775-8028
Fax: 416-297-5888
Tech Service: 647-775-8039
E-mail:

Store Hours:
Tuesday - Friday 10:30am - 7pm
Saturday: 11am - 6pm
Sunday & Monday: Closed

Holiday Hours

Thursday 17th 10:30am - 8pm
Friday 18th Closed
Sat 19th Closed
Sunday 20th Closed
Monday 21st Closed
Markham Showroom

2-3900 14th Avenue
Markham, Ontario L3R 4R3

Toll Free: 1-877-624-9308
Telephone: 905-752-9888
Fax: 905-475-9715
Tech Service: 905-752-9839
E-mail:

Store Hours:
Monday - Friday: 9:30am - 6pm
Saturday & Sunday: Closed

Holiday Hours

Thursday 17th 9:30am - 6pm
Friday 18th Closed
Sat 19th Closed
Sunday 20th Closed
Monday 21st 9:30am - 6pm
NCIX Offices & Warehouses
British Columbia Head Office

13720 Mayfield Place
Richmond, B.C. V6V 2E4, Canada

Toll Free: 1-888-624-9888 Telephone: 604-288-8080
Fax: 604-288-8022

Operational Hours:
Monday - Friday: 9am to 5:30pm
Weekend & Holidays: Closed

*No retail orders will be processed at this location.
Ontario Head Office

2-3900 14th Avenue.
Markham, ON L3R 4R3, Canada

Toll Free: 1-877-624-9308
Telephone: 905-752-9888
Fax: 905-475-9715

Operational Hours:
Monday - Friday: 9:30 am to 6pm
Weekends & Holidays: Closed

Holiday Hours

Thursday 17th 9:30am - 6pm
Friday 18th Closed
Sat 19th Closed
Sunday 20th Closed
Monday 21st 9:30am - 6pm
Quicklinks:

NCIX Annoucements
RMA Label (PDF Download)
NCIX Careers


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