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NCIX Contact Us
Contact us by e-mail, live chat, or phone before or after your purchase.
Customer Care for placed orders
Already purchased an item? Need the status of a web shipping order, RMA, or technical support or to cancel an order.
Call 1-877-NCIX-777
1-877-624-9777
Hours: 9:00am - 5:30pm PST (Monday - Friday)
Order By Phone
Want to place an order or need technical support? For web order pick-ups contact the store directly.

Call 1-888-NCIX-888 (Ext 3333)
1-888-624-9888 Ext 3333
Corporate, Reseller & Business Inquiries
Are you a reseller, educational, or government entity? We can provide the corporate level support your company or business needs.

Call 1-888-NCIX-888 (Ext 3800)
1-888-624-9888 Ext 3800
Visit our Business Center
NCIX PC Technical Inquiries
Already own an NCIX PC or are looking for our experts to assemble your next fully customized gaming PC?

British Columbia Locations
Vancouver 1887 Vancouver 1711 Burnaby
Langley Richmond (Aberdeen) Coquitlam
Richmond (Samsung) Richmond (Capstan) Richmond (Head Office)
Surrey *NEW* Lansdowne *NEW*
Ontario Locations
Yonge St. Ottawa Mississauga
Markham (FMP) Markham (Showroom) Scarborough
Markham (Office)
BC Retail Locations
Vancouver (1887 Broadway)

1887 West Broadway
Vancouver. BC V6J 1Y5

Toll Free: 1-855-829-8601
Telephone: 604-731-9208
Fax: 604-731-9203
Corporate: 778-785-3828
Tech Service: 778-785-3823
E-mail:

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed
Vancouver (1711 Broadway)

1711 West Broadway
Vancouver, BC V6J 1Y2

Telephone: 604-731-9223
Business Department
Toll Free: 1-866-609-0398
Telephone: 604-739-9985
Fax: 604-739-0513
E-mail:

Store Hours:
Monday - Friday 9:30am - 6pm
Saturday - 10am - 6:30pm
Sunday - Closed

Burnaby

5068-B Kingsway
Burnaby, BC V5H 2E7

Toll Free: 1-888-860-7338
Telephone: 604-451-8682
Fax: 604-451-2999
Corporate: 604-451-2968
Tech Service: 604-451-2959
E-mail:

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed


Langley

104-20125 64th Ave.
Langley, BC V2Y 1M9

Toll Free: 1-877-609-8738
Telephone: 604-514-5700
Fax: 604-514-3107
Corporate: 604-514-5718
Tech Service: 604-514-5739
E-mail:

Store Hours:
Monday - Friday: 10am - 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed


Richmond (Aberdeen Centre)

Unit 1880 Aberdeen Centre
Richmond, BC V6X 4J7

Toll Free: 1-888-828-7608
Telephone: 604-233-0308
Fax: 604-233-0313
Corporate: 604-288-4418
Tech Service: 604-288-4439
E-mail:

Store Hours:
Thursday - Saturday: 11am to 9pm
Sunday - Wednesday: 11am to 7pm
Samsung NCIX

Unit 1900 Aberdeen Centre
Richmond, BC V6X 4J7

Telephone: 604-233-0308 (Ext 5086)
E-mail:

Store Hours:
Thursday - Saturday: 11am to 9pm
Sunday - Wednesday: 11am to 7pm

Coquitlam

101- 2985 Northern Ave
Coquitlam, BC V3B 0B9

Toll Free: 1-866-521-8282
Telephone: 778-284-8880
Fax: 604-248-8990
Corporate: 778-284-8888
Tech Service: 778-284-8889
E-mail:

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed

Richmond Capstan - Bell Authorized Dealer

(Please note: This location only service mobility customers)
#1063-8300 Capstan Way
Richmond, BC V6X 4B7

Telephone: 604-249-7888
Fax: 604-278-8651
E-mail:


Store Hours:
Monday - Friday: 10am to 6pm
Saturday & Sunday: Closed
Holidays: Closed


Surrey - Kings Cross Centre

350- 7488 King George Blvd
Surrey, B.C. V3W 0H9

Toll Free: 1-855-829-8602
Telephone: 604-451-2978
Fax: 604-451-2979
Tech Service: 604-451-2976
B2B: 604-451-2977
E-mail:

Store Hours:
Monday - Saturday: 10am - 6:30pm

Richmond - Lansdowne Centre

Unit 612 - 5300 Number 3 Rd, Richmond, BC V6X 2X9
Toll Free: 1-855-829-8603
Telephone: 604-248-8978
Fax: 604-248-8977
Tech Service: 604-248-8979
E-mail:

Store Hours:
Mon - Tues 10am to 6pm
Wed - Fri 10am to 9pm
Saturday 9:30am to 6pm
Sunday 11am to 6pm

Ontario Retail Locations
Toronto - Yonge St.

2476 Yonge Street,
Toronto, ON, M4P 2H5

Toll-Free: 1-855-829-8609
Telephone: 647-497-9953
Tech: 647-497-9952
Fax: 647-497-9954
E-mail:

Store Hours:
Monday - Friday: 10:30am - 8pm
Saturday: 11am - 6pm
Sunday: Closed
Ottawa

1379 Woodroffe Ave - Unit C
Nepean, Ontario K2G 1V7

Toll Free: 1-855-829-8608
Telephone: 613-778-8848
Tech: 613-778-8845
Fax: 613-778-8844
Corporate: 613-778-8843
E-mail:

Store Hours:
Monday - Friday: 10:30am - 8:00pm
Saturday: 11am - 6:00pm
Sunday: Closed
Mississauga

Unit 101-640 Eglinton Avenue West.
Mississauga, Ontario. L5R 3V2

Toll Free: 1-877-624-9899
Telephone: 905-366-8863
Tech Service: 905-366-8859
E-mail:

Store Hours:
Monday - Friday: 10:30am - 8pm
Saturday: 11am - 6pm
Sunday: Closed
Markham (FMP)

Unit G1, 3215 Highway #7 East
Markham, Ontario L3R 3P3

Toll Free: 1-877-624-9889
Telephone: 905-752-8338
Fax: 905-475-5546
Corporate: 905-752-8348
Tech Service: 905-752-8359
E-mail:

Store Hours:
Monday - Friday: 10:30am - 8pm
Saturday: 11am - 8pm
Sunday: 11am - 6pm

Scarborough (Skycity)

D116, D117 3278 Midland Avenue.
Toronto, Ontario M1V 0C9

Toll Free: 1-877-624-9890
Telephone: 647-775-8028
Fax: 416-297-5888
Tech Service: 647-775-8039
E-mail:

Store Hours:
Monday - Friday 10:30am - 7pm
Saturday: 11am - 6pm
Sunday: Closed
Markham Showroom

2-3900 14th Avenue
Markham, Ontario L3R 4R3

Toll Free: 1-877-624-9308
Telephone: 905-752-9888
Fax: 905-475-9715
Tech Service: 905-752-9839
E-mail:

Store Hours:
Monday - Friday: 9:30am - 6pm
Saturday & Sunday: Closed
NCIX Offices & Warehouses
British Columbia Head Office

13720 Mayfield Place
Richmond, B.C. V6V 2E4, Canada

Toll Free: 1-888-624-9888
Telephone: 604-288-8080
Fax: 604-288-8022

Operational Hours:
Monday - Friday: 9am to 5:30pm
Weekend & Holidays: Closed

*No retail orders will be processed at this location.
Ontario Head Office

2-3900 14th Avenue.
Markham, ON L3R 4R3, Canada

Toll Free: 1-877-624-9308
Telephone: 905-752-9888
Fax: 905-475-9715

Operational Hours:
Monday - Friday: 9:30 am to 6pm
Weekends & Holidays: Closed
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International Sites:  Canada
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