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NCIX Contact Us
Contact us by e-mail, live chat, or phone before or after your purchase.
Check out our updated store hours for First Markham Place and our BC Family Day hours out west.
Customer Care for placed orders
Already purchased an item? Need the status of a web shipping order, RMA, or technical support or to cancel an order.
Call 1-877-NCIX-777
1-877-624-9777
Hours: 9:00am - 5:30pm PST (Monday - Friday)

Order By Phone
Want to place an order or need technical support? For web order pick-ups contact the store directly.

Call 1-888-NCIX-888
1-888-624-9888
Corporate, Reseller & Business Inquiries
Are you a reseller, educational, or government entity? We can provide the corporate level support your company or business needs.

Call 1-888-NCIX-888 (Ext 3800)
1-888-624-9888 Ext 3800
Visit our Business Center
NCIX PC Technical Inquiries
Already own an NCIX PC or are looking for our experts to assemble your next fully customized gaming PC?

British Columbia Locations
Lansdowne Centre Surrey Vancouver 1887
Burnaby Langley Outlet (Vancouver)
Coquitlam Richmond (Capstan) Richmond (Head Office)
Ontario Locations
Yonge St. Mississauga Ottawa
Markham (Showroom) Markham (FMP) Markham (Office)
BC Retail Locations
Richmond - Lansdowne Centre

Unit 612 - 5300 Number 3 Rd, Richmond, BC V6X 2X9
Toll Free: 1-855-829-8603
Telephone: 604-248-8978 (All)
Tech Service: 604-248-8979
Fax: 604-248-8977
E-mail:

Store Hours:
Mon - Tues 10am to 6pm
Wed - Fri 10am to 9pm
Saturday 9:30am to 6pm
Sunday 11am to 6pm

BC Family Day Hours
Feb 5th - 10:00AM - 9:00PM
Feb 6th - 9:30AM - 6:00PM
Feb 7th - 11:00AM - 6:00PM
Feb 8th - 11:00AM - 6:00PM
Feb 9th - 10:00AM - 6:00PM

Surrey - Kings Cross Centre

350- 7488 King George Blvd
Surrey, B.C. V3W 0H9

Toll Free: 1-855-829-8602
Telephone: 604-451-2978 (All)
Telephone: 604-451-2977 (Wholesale)
Tech Service: 604-451-2976
Fax: 604-451-2979
E-mail:

Store Hours:
Monday - Friday: 10am to 7pm
Saturday: 10am - 6pm
Sunday: Closed

BC Family Day Hours
Feb 5th - 10:00AM - 7:00PM
Feb 6th - 10:00AM - 6:00PM
Feb 7th - Closed
Feb 8th - Closed
Feb 9th - 10:00AM - 7:00PM

Vancouver 2 (1887 Broadway)

1887 West Broadway
Vancouver, BC V6J 1Y5

Toll Free: 1-855-829-8601
Telephone: 604-731-9208 (All)
Telephone: 778-785-3828 (Wholesale)
Tech Service: 778-785-3823
Fax: 604-731-9203
E-mail:

Store Hours:
Monday - Friday: 9am to 6:30pm
Saturday: 10am - 6pm
Sunday: Closed

BC Family Day Hours
Feb 5th - 9:00AM - 6:30PM
Feb 6th - 10:00AM - 6:00PM
Feb 7th - Closed
Feb 8th - Closed
Feb 9th - 9:00AM - 6:30PM
Outlet Store (1711 Broadway)

1711 West Broadway
Vancouver, BC V6J 1Y2

Telephone: 604-731-9223 (All)
Toll Free: 1-866-609-0398 (Wholesale)
Telephone: 604-739-9985 (Wholesale)
Fax: 604-739-0513
E-mail:

This location is for outlet sales only -
For regular orders, please go to our 1887 Broadway location


Store Hours:
Monday - Friday 10am - 6:30pm
Saturday & Sunday: Closed


Burnaby

5068-B Kingsway
Burnaby, BC V5H 2E7

Toll Free: 1-888-860-7338
Telephone: 604-451-8682 (All)
Telephone: 604-451-2968 (Wholesale)
Tech Service: 604-451-2959
Fax: 604-451-2999
E-mail:

Store Hours:
Monday - Friday: 9am to 6:30pm
Saturday: 10am - 6pm
Sunday: Closed

BC Family Day Hours
Feb 5th - 9:00AM - 6:30PM
Feb 6th - 10:00AM - 6:00PM
Feb 7th - Closed
Feb 8th - Closed
Feb 9th - 9:00AM - 6:30PM


Langley

104-20125 64th Ave.
Langley, BC V2Y 1M9

Toll Free: 1-877-609-8738
Telephone: 604-514-5700 (All)
Telephone: 604-514-5718 (Wholesale)
Tech Service: 604-514-5739
Fax: 604-514-3107
E-mail:

Store Hours:
Monday - Friday: 10am to 7pm
Saturday: 10am - 6pm
Sunday: Closed

BC Family Day Hours
Feb 5th - 10:00AM - 7:00PM
Feb 6th - 10:00AM - 6:00PM
Feb 7th - Closed
Feb 8th - Closed
Feb 9th - 10:00AM - 7:00PM


Coquitlam

101- 2985 Northern Ave
Coquitlam, BC V3B 0B9

Toll Free: 1-866-521-8282
Telephone: 778-284-8880 (All)
Telephone: 778-284-8888 (Wholesale)
Tech Service: 778-284-8889
Fax: 604-248-8990
E-mail:

Store Hours:
Monday - Friday: 10am to 7pm
Saturday: 10am - 6pm
Sunday: Closed

BC Family Day Hours
Feb 5th - 10:00AM - 7:00PM
Feb 6th - 10:00AM - 6:00PM
Feb 7th - Closed
Feb 8th - Closed
Feb 9th - 10:00AM - 7:00PM

Richmond Capstan - Bell Authorized Dealer

(This location services mobility only)
#1063-8300 Capstan Way
Richmond, BC V6X 4B7

Telephone: 604-249-7888
Fax: 604-278-8651
E-mail:


Store Hours:
Tuesday - Saturday: 10am to 6pm
Sunday & Monday: Closed


Ontario Retail Locations
Toronto - Yonge St.

2476 Yonge Street,
Toronto, ON, M4P 2H5

Toll-Free: 1-855-829-8609
Telephone: 647-497-9953 (All)
Tech: 647-497-9952
Fax: 647-497-9954
E-mail:

Store Hours:
Monday - Friday: 11am - 7:30pm
Saturday: 11am - 6:30pm
Sunday: Closed

Ottawa

1379 Woodroffe Ave - Unit C
Nepean, Ontario K2G 1V7

Toll Free: 1-855-829-8608
Telephone: 613-778-8848 (All)
Telephone: 613-778-8843 (Wholesale)
Tech: 613-778-8845
Fax: 613-778-8844
E-mail:

Store Hours:
Monday - Friday: 11am - 7:30pm
Saturday: 11am - 6:30pm
Sunday: Closed

Mississauga

Unit 101-640 Eglinton Avenue West.
Mississauga, Ontario. L5R 3V2

Toll Free: 1-877-624-9899
Telephone: 905-366-8863 (All)
Tech Service: 905-366-8859
E-mail:

Store Hours:
Monday - Friday: 11am - 7:30pm
Saturday: 11:00am - 6:30pm
Sunday: Closed

Markham (FMP)

Unit G1, 3215 Highway #7 East
Markham, Ontario L3R 3P3

Toll Free: 1-877-624-9889
Telephone: 905-752-8338 (All)
Telephone: 905-752-8348 (Wholesale)
Tech Service: 905-752-8359
Fax: 905-475-5546
E-mail:


Store Hours:
Monday - Friday: 11am - 7:30pm
Saturday: 11am - 6:30pm
Sunday: Closed


Markham Outlet Showroom

3993 14th Ave
Markham, Ontario L3R 4Z6

Toll Free: 1-877-624-9308
Telephone: 905-752-9888 (All)
Tech Service: 905-752-9839
Fax: 905-752-9899
E-mail:

Store Hours:
Monday - Friday: 9:30am - 6pm
Saturday & Sunday: Closed

NCIX Offices & Warehouses
British Columbia Head Office

13720 Mayfield Place
Richmond, B.C. V6V 2E4, Canada

Toll Free: 1-888-624-9888
Telephone: 604-288-8080
Fax: 604-288-8022

Operational Hours:
Monday - Friday: 9am to 5:30pm
Weekend & Holidays: Closed


*No retail orders processed at this location.
Ontario Head Office

3993 14th Avenue
Markham, ON L3R 4Z6, Canada

Toll Free: 1-877-624-9308
Telephone: 905-752-9888
Fax: 905-752-9899

Operational Hours:
Monday - Friday: 9:30 am to 6pm
Weekends & Holidays: Closed

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NCIX Careers


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