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NCIX Contact Us
Contact us by e-mail, live chat, or phone before or after your purchase.
Customer Care for placed orders
Already purchased an item? Need the status of a web shipping order, RMA, or technical support or to cancel an order.
Call 1-877-NCIX-777
1-877-624-9777
Hours: 9:00am - 5:30pm PST (Monday - Friday)
Order By Phone
Want to place an order or need technical support? For web order pick-ups contact the store directly.

Call 1-888-NCIX-888 (Ext 3333)
1-888-624-9888 Ext 3333
Corporate, Reseller & Business Inquiries
Are you a reseller, educational, or government entity? We can provide the corporate level support your company or business needs.

Call 1-888-NCIX-888 (Ext 3800)
1-888-624-9888 Ext 3800
Visit our Business Center
NCIX PC Technical Inquiries
Already own an NCIX PC or are looking for our experts to assemble your next fully customized gaming PC?

British Columbia Locations
Vancouver 1887 Vancouver 1711 Burnaby
Langley Richmond (Aberdeen) Coquitlam
Richmond (Samsung) Richmond (Capstan) Richmond (Head Office)
Surrey *NEW* Lansdowne *NEW*
Ontario Locations
Yonge St. Ottawa Mississauga
Markham (FMP) Markham (Showroom) Scarborough
Markham (Office)
BC Retail Locations
Vancouver (1887 Broadway)

1887 West Broadway
Vancouver. BC V6J 1Y5

Retail & General inquires:
Toll Free: 1-855-829-8601
Telephone: 604-731-9208
Tech Service: 778-785-3823
Fax: 604-731-9203
E-mail:
Corporate Sales only: 778-785-3828

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed
Vancouver (1711 Broadway)

1711 West Broadway
Vancouver, BC V6J 1Y2

Retail & General inquires:
Telephone: 604-731-9223
Fax: 604-739-0513
E-mail:
Corporate Sales only:
Toll Free: 1-866-609-0398
Telephone: 604-739-9985

Store Hours:
Monday - Friday 9:30am - 6pm
Saturday & Sunday: Closed

Burnaby

5068-B Kingsway
Burnaby, BC V5H 2E7

Retail & General inquires:
Toll Free: 1-888-860-7338
Telephone: 604-451-8682
Tech Service: 604-451-2959
Fax: 604-451-2999
E-mail:
Corporate Sales only: 604-451-2968

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed


Langley

104-20125 64th Ave.
Langley, BC V2Y 1M9

Retail & General inquires:
Toll Free: 1-877-609-8738
Telephone: 604-514-5700
Tech Service: 604-514-5739
Fax: 604-514-3107
E-mail:
Corporate Sales only: 604-514-5718

Store Hours:
Monday - Friday: 10am - 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed


Richmond (Aberdeen Centre)

Unit 1880 Aberdeen Centre
Richmond, BC V6X 4J7

Retail & General inquires:
Toll Free: 1-888-828-7608
Telephone: 604-233-0308
Tech Service: 604-288-4439
Fax: 604-233-0313
E-mail:
Corporate Sales only: 604-288-4418

Store Hours:
Thursday - Saturday: 11am to 9pm
Sunday - Wednesday: 11am to 7pm
Samsung NCIX

Unit 1900 Aberdeen Centre
Richmond, BC V6X 4J7

Retail & General inquires:
Telephone: 604-233-0308 (Ext 5086)
E-mail:

Store Hours:
Thursday - Saturday: 11am to 9pm
Sunday - Wednesday: 11am to 7pm

Coquitlam

101- 2985 Northern Ave
Coquitlam, BC V3B 0B9

Retail & General inquires:
Toll Free: 1-866-521-8282
Telephone: 778-284-8880
Tech Service: 778-284-8889
Fax: 604-248-8990
E-mail:
Corporate Sales only: 778-284-8888

Store Hours:
Monday - Friday: 10am to 6:30pm
Saturday: 10am - 6:30pm
Sunday: Closed

Richmond Capstan - Bell Authorized Dealer

(This location services mobility only)
#1063-8300 Capstan Way
Richmond, BC V6X 4B7

Retail & General inquires:
Telephone: 604-249-7888
Fax: 604-278-8651
E-mail:


Store Hours:
Monday - Friday: 10am to 6pm
Saturday & Sunday: Closed
Holidays: Closed


Surrey - Kings Cross Centre

350- 7488 King George Blvd
Surrey, B.C. V3W 0H9

Retail & General inquires:
Toll Free: 1-855-829-8602
Telephone: 604-451-2978
Tech Service: 604-451-2976
Fax: 604-451-2979
E-mail:
Corporate Sales only: 604-451-2977

Store Hours:
Monday - Saturday: 10am - 6:30pm

Richmond - Lansdowne Centre

Unit 612 - 5300 Number 3 Rd, Richmond, BC V6X 2X9
Retail & General inquires:
Toll Free: 1-855-829-8603
Telephone: 604-248-8978
Tech Service: 604-248-8979
Fax: 604-248-8977
E-mail:

Store Hours:
Mon - Tues 10am to 6pm
Wed - Fri 10am to 9pm
Saturday 9:30am to 6pm
Sunday 11am to 6pm

Ontario Retail Locations
Toronto - Yonge St.

2476 Yonge Street,
Toronto, ON, M4P 2H5

Retail & General inquires:
Toll-Free: 1-855-829-8609
Telephone: 647-497-9953
Tech: 647-497-9952
Fax: 647-497-9954
E-mail:

Store Hours:
Monday - Friday: 11am - 7:30pm
Saturday: 11am - 6:30pm
Sunday: Closed
Ottawa

1379 Woodroffe Ave - Unit C
Nepean, Ontario K2G 1V7

Retail & General inquires:
Toll Free: 1-855-829-8608
Telephone: 613-778-8848
Tech: 613-778-8845
Fax: 613-778-8844
E-mail:
Corporate Sales only: 613-778-8843

Store Hours:
Monday - Friday: 11am - 7:30pm
Saturday: 11am - 6:30pm
Sunday: Closed
Mississauga

Unit 101-640 Eglinton Avenue West.
Mississauga, Ontario. L5R 3V2

Retail & General inquires:
Toll Free: 1-877-624-9899
Telephone: 905-366-8863
Tech Service: 905-366-8859
E-mail:

Store Hours:
Monday - Friday: 11am - 7:30pm
Saturday: Closed
Sunday: Closed
Markham (FMP)

Unit G1, 3215 Highway #7 East
Markham, Ontario L3R 3P3

Retail & General inquires:
Toll Free: 1-877-624-9889
Telephone: 905-752-8338
Tech Service: 905-752-8359
Fax: 905-475-5546
E-mail:

Corporate Sales only: 905-752-8348

Store Hours:
Monday - Friday: 11am - 7:30pm
Saturday: 11am - 6:30pm
Sunday: 11am - 6:30pm

Scarborough (Skycity)

D116, D117 3278 Midland Avenue.
Toronto, Ontario M1V 0C9

Retail & General inquires:
Toll Free: 1-877-624-9890
Telephone: 647-775-8028
Tech Service: 647-775-8039
Fax: 416-297-5888
E-mail:


Store Hours:
Monday - Friday 11am - 7:30pm
Saturday: 11am - 6:30pm
Sunday: Closed
Markham Showroom

2-3900 14th Avenue
Markham, Ontario L3R 4R3

Retail & General inquires:
Toll Free: 1-877-624-9308
Telephone: 905-752-9888
Tech Service: 905-752-9839
Fax: 905-475-9715
E-mail:

Store Hours:
Monday - Friday: 9:30am - 6pm
Saturday & Sunday: Closed
NCIX Offices & Warehouses
British Columbia Head Office

13720 Mayfield Place
Richmond, B.C. V6V 2E4, Canada

Toll Free: 1-888-624-9888
Telephone: 604-288-8080
Fax: 604-288-8022

Operational Hours:
Monday - Friday: 9am to 5:30pm
Weekend & Holidays: Closed

*No retail orders processed at this location.
Ontario Head Office

2-3900 14th Avenue.
Markham, ON L3R 4R3, Canada

Toll Free: 1-877-624-9308
Telephone: 905-752-9888
Fax: 905-475-9715

Operational Hours:
Monday - Friday: 9:30 am to 6pm
Weekends & Holidays: Closed
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International Sites:  Canada
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