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NCIX Contact Us

What's On Your Mind?

Reach out to us by e-mail, live chat, social media or telephone before or after your purchase - we'd love to hear from you!

Visit Us Today!

Our staff is incredibly knowledgeable in all areas of computing and they value your questions. We're available in many major areas of BC and Ontario to help you with your PC or notebook. Find a NCIX store near you to speak with a tech specialist.

Something Unexpected?

Has something gone terribly wrong with your computer? Not a problem – we handle all computer repairs & services including replacing parts, upgrading PC components, removing viruses and even complete system builds. Visit our Customer Care Center for answers to frequently asked questions.

Customer Care for placed orders
Already purchased an item? Need the status of a web shipping order, RMA, or technical support or to cancel an order.
Call 1-877-NCIX-777
Hours: 9:00am - 5:30pm PST (Monday - Friday)

Order By Phone
Want to place an order or need technical support? For web order pick-ups contact the store directly.

Call 1-888-NCIX-888
Corporate, Reseller & Business Inquiries
Are you a reseller, educational, or government entity? We can provide the corporate level support your company or business needs.

Call 1-888-NCIX-888 (Ext 3800)
1-888-624-9888 Ext 3800
Visit our Business Center
NCIX PC Technical Inquiries
Already own an NCIX PC or are looking for our experts to assemble your next fully customized gaming PC?

British Columbia Locations
Lansdowne Centre Surrey Vancouver 1887
Burnaby Langley Coquitlam
Richmond (Head Office) NCIX mobile
Ontario Locations
Yonge St. Mississauga Ottawa
Markham (Showroom) Markham (FMP) Markham (Office)
BC Retail Locations
Richmond - Lansdowne Centre

Unit 612 - 5300 Number 3 Rd, Richmond, BC V6X 2X9
Toll Free: 1-855-829-8603
Telephone: 604-248-8978 (All)
Tech Service: 604-248-8979
Fax: 604-248-8977

Regular Store Hours:
Mon - Tues 10am to 6pm
Wed - Fri 10am to 9pm
Saturday 9:30am to 6pm
Sunday 11am to 6pm

Surrey - Kings Cross Centre

350- 7488 King George Blvd
Surrey, B.C. V3W 0H9

Toll Free: 1-855-829-8602
Telephone: 604-451-2978 (All)
Telephone: 604-451-2977 (Wholesale)
Tech Service: 604-451-2976
Fax: 604-451-2979

Regular Store Hours:
Monday - Friday: 10am to 7pm
Saturday: 10am - 6pm
Sunday: Closed


1887 West Broadway
Vancouver, BC V6J 1Y5

Toll Free: 1-855-829-8601
Telephone: 604-731-9208 (All)
Telephone: 778-785-3828 (Wholesale)
Tech Service: 778-785-3823
Fax: 604-731-9203

Regular Store Hours:
Monday - Friday: 9:00am to 6:30pm
Saturday: 10am - 6pm
Sunday: Closed


5068-B Kingsway
Burnaby, BC V5H 2E7

Toll Free: 1-888-860-7338
Telephone: 604-451-8682 (All)
Telephone: 604-451-2968 (Wholesale)
Tech Service: 604-451-2959
Fax: 604-451-2999

Regular Store Hours:
Monday - Friday: 9am to 6:30pm
Saturday: 10am - 6pm
Sunday: Closed


104-20125 64th Ave.
Langley, BC V2Y 1M9

Toll Free: 1-877-609-8738
Telephone: 604-514-5700 (All)
Telephone: 604-514-5718 (Wholesale)
Tech Service: 604-514-5739
Fax: 604-514-3107

Regular Store Hours:
Monday - Friday: 10am to 7pm
Saturday: 10am - 6pm
Sunday: Closed


101- 2985 Northern Ave
Coquitlam, BC V3B 0B9

Toll Free: 1-866-521-8282
Telephone: 778-284-8880 (All)
Telephone: 778-284-8888 (Wholesale)
Tech Service: 778-284-8889
Fax: 604-248-8990

Regular Store Hours:
Monday - Friday: 10am to 7pm
Saturday: 10am - 6pm
Sunday: Closed

Ontario Retail Locations
Toronto - Yonge St.

2476 Yonge Street,
Toronto, Ontario M4P 2H5

Toll-Free: 1-855-829-8609
Telephone: 647-497-9953 (All)
Tech: 647-497-9952
Fax: 647-497-9954

Regular Store Hours:
Tuesday - Saturday: 11am to 7:30pm
Sunday & Monday: Closed


1379 Woodroffe Ave - Unit C
Nepean, Ontario K2G 1V7

Toll Free: 1-855-829-8608
Telephone: 613-778-8848 (All)
Telephone: 613-778-8843 (Wholesale)
Tech: 613-778-8845
Fax: 613-778-8844

Regular Store Hours:
Tuesday - Saturday: 11am to 7:30pm
Sunday & Monday: Closed


Unit 101-640 Eglinton Avenue West.
Mississauga, Ontario L5R 3V2

Toll Free: 1-877-624-9899
Telephone: 905-366-8863 (All)
Tech Service: 905-366-8859

Regular Store Hours:
Tuesday - Saturday: 11am to 7:30pm
Sunday & Monday: Closed

Markham (FMP)

Unit G1, 3215 Highway #7 East
Markham, Ontario L3R 3P3

Toll Free: 1-877-624-9889
Telephone: 905-752-8338 (All)
Telephone: 905-752-8348 (Wholesale)
Tech Service: 905-752-8359
Fax: 905-475-5546

Regular Store Hours:
Tuesday - Saturday: 11am to 7:30pm
Sunday & Monday: Closed

Markham Outlet Showroom

3993 14th Ave
Markham, Ontario L3R 4Z6

Toll Free: 1-877-624-9308
Telephone: 905-752-9888 (All)
Tech Service: 905-752-9839
Fax: 905-752-9899

Regular Store Hours:
Monday - Friday: 9:30am - 6pm
Saturday & Sunday: Closed

NCIX Offices & Warehouses
British Columbia Head Office

13720 Mayfield Place
Richmond, B.C. V6V 2E4, Canada

Toll Free: 1-888-624-9888
Telephone: 604-288-8080
Fax: 604-288-8022

Order Pickup Hours*:
Monday - Friday: 9:15am to 5:15pm
Weekend & Holidays: Closed

Operational Hours:
Monday - Friday: 9am to 5:30pm
Weekend & Holidays: Closed

*This location is for orders pickup only. No retail purchases processed at this location.
Ontario Head Office

3993 14th Avenue
Markham, ON L3R 4Z6, Canada

Toll Free: 1-877-624-9308
Telephone: 905-752-9888
Fax: 905-752-9899

Operational Hours:
Monday - Friday: 9:30 am to 6pm
Weekends & Holidays: Closed


NCIX Annoucements
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NCIX Careers

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International Sites:  Canada
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