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WD My Book Essential 500GB External Hard Drive USB2.0 Retail Box

WD My Book Essential 500GB External Hard Drive USB2.0 Retail Box - 1
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Western Digital WD Retail
Reg. Price: $99.99  CAD
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SKU: 43965
Shipping Weight: 2.6 lbs
Shipping estimate: $5.99*
*Via NCIX selected courier.

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Customer Reviews of Western Digital WD Retail WDBAAF5000EBK-NESN

Product reviews on are screened for relevance and inappropriate content. Reviews may contain inaccurate information about the product. If there is a discrepancy, please use the Flag this Review link located beside each review. Reviews are not an endorsement expressed by, but opinions from customers based on their own experience with a product. We do not recommend you make purchasing decisions based on facts or opinions expressed regarding Western Digital WD Retail WDBAAF5000EBK-NESN reviews.
Experience: 3 Weeks


Sturdy external hard drive
software that comes with it is horrible and confuses "newbs"
The hard drive is of good quality, though the included software is absolutely trash.

An experienced user would fmt the hd as soon as they get it, but I suggest non-experienced users to do so as well.

Experience: 1 Days


Huge capacity, Looks Great, fast, compact design, price
None so far
Easy to use(plug and play all the way) Quick spin up time and reads/writes as would be expected with a usb connected harddrive. No complaints and at this price (49.99) can't go wrong.

marek b
Experience: 5 Days


on sale was 48.99$ wow what a scoop!can not even hear it running,thats all u need ,lots gbs,looks good,works good
instructions are just too plain ,but can u read a comic book?
can not go wrong with this hd,too cheap to complain!

Experience: 3 Days


Very easy to set up, stylish and very quiet.
a little bulkier than expected and requires an external power supply.
Performs exactly as advertised. Very easy to update  firmware and remove the WD Smartware. Great value for the price.

Experience: 2 Weeks


Lots of space.
Backup software that crashes every time it starts.
This is a good drive that does what it's supposed to do. The WD Smart Ware is useless except if you want to backup your whole hard drive and it's always crashing when it starts on my Win 64bits system.

Experience: 1 Weeks


none what so ever
Useless backup software
cheap built enclosure
Virtual CD embeded in firmware
Do not buy this drive !!
I've been buying WD drives for over 10 years now and have had no big problems in the past.
But WD realy drop ped the ball on this one.It is hard to understand how a company can put on the market something like this. I am really frustrated and angry.
Two things one I noticed right away was both the power socket and the USB socket did not align with the case.
The next is the fact that I paid for a 500GB hard disk not one that has already installed close to 700mb of pure useless software called Smartware that WD makes very dificult if not impossible to fully remove.
False advertising of drive capacity and yes I do know that a formated drive is always smaller that is not my point.
Smartware is a very limited "backup" program a user as very little input on what gets backed up.
This program Smartware also creates a virtual drive (VCD)therefore stealing a drive letter for those running multiple disks plus multiple external drives such as this one it can become a problem.
This useless software also runs in the background and slows down your PC even windows backup is better than this GARBAGE.
If you want an external drive to back up to and you choose what gets backed up by simple drag and drop  this drive is not for you.
Even if you format or partition the drive the VCD will always show up.
Western Digital please don't tell me what I need and don't make me pay for 500GB and give me 700mb of garbage and then to add to it all you put the VCD embeded in the drive firmware making it impossible to remove.
To be fair they do supply a way to make it hidden but not to fully remove.
Please do not buy this drive please just google "WD my book essential smartware " for other horror stories.
By the way this also applies to the 1TB AND 1.5TB models
Shame on you Western Digital don't treat your customers like morons.

Experience: 1 Weeks


Decent storage space
Slim design
Runs a little warm
Purchased this for my mom to bring to work. They don't have enough storage space on their network so she can use this. So far I have not heard any complaints.

Experience: 1 Days


Only Requires 1 USB Port, Nice design, Small foot print.
Requires External Power, Power Adapter takes up 3 Plugs on my power bar. No Cooling Fan.
I ordered 2 of these online on Sunday, they arrived Friday.
Just took one out of the box and it was making rattling noises, I took a closer look, and there is a loose screw in the thing! Not the fault of NCIX obviously, but WD. Good thing I didn't power it on! Now to try and get it out (I have no idea how to open this) and hope this thing even works.

For now I'll give it a rating of Satisfactory.

Experience: 15 Days


Good quality / Drive
None n/A
Good quality Hard drive from Western digital. It does the job well, not noisy at all, and it is compact. Sometimes drive takes a while to wake up.

Experience: 6 Months


Nice looks
Feels a little cheap with the plastic casing
I have had this drive for a while now and it performs as it should. Sometimes it the drive will power one with the computer if it is plugged in via USB and sometimes it won't but all you need to do then is just hit the power button. Overall a quality product from WD.

Product Videos [ Edit ]

Features [ Edit | History ]


Our best-selling My Book external drive is an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition now features visual, easy-to-use, automatic, continuous backup software and drive lock security protection. At last, beauty, brains, and simplicity together.

Quick Specs:
Host Interface USB 2.0
  • USB 1.1
  • Plug n Play
Storage Capacity 500 GB
Drive Type External
Drive Width 3.5"

Specifications [ Edit | History ]

Drive Performance  
     Maximum External Data Transfer Rate: 60 MB/s (480 Mbit/s)
General Information  
     Brand Name: WD
     Manufacturer: Western Digital Corporation
     Manufacturer Part Number: WDBAAF5000EBK-NESN
     Manufacturer Website Address:
     Product Line: My Book Essential
     Product Model: WDBAAF5000EBK
     Product Name: My Book Essential Hard Drive
     Product Type: Hard Drive
     Host Interface: USB 2.0
  • USB 1.1
  • Plug n Play

Physical Characteristics  
     Drive Type: External
     Drive Width: 3.5"
Technical Information  
     Storage Capacity: 500 GB

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Messages about WD My Book Essential 500GB External Hard Drive USB2.0 Retail Box

Does this work with Bell 6131? (Jordie_B- Apr 01, 10, 1 Replies)
Can this be used as HDTV Expander for Shaw Cable (Thomas_W- Apr 01, 10, 1 Replies)

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