Testimonial Box
"Hello NCIX, Just a word of appreciation for the quick and efficient handling of my recent web order &#4..."
— Michel
Read More
Write Review

QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0

MicroLP PCI-E 3.0 x8 slot

2 Year Warranty
QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 1
Actual product may not be exactly as shown.
QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_l.jpg QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_1.jpg QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_2.jpg QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_3.jpg QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_4.jpg QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_5.jpg QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_6.jpg QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_7.jpg QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0 - 76183_8.jpg Customer Photos (0)
Reg. Price: $1,529.00  CAD
This Product is Not Available

This item is no longer available. Notify me if this product is available again.
Service Plan:
NCIX Express Exchange
If your product is diagnosed as defective, we will replace it with a brand new one! Learn More
None, I do not want NCIX Express Exchange 2 Year Express Exchange - Only $139.99 3 Year Express Exchange - Only $169.99

Average Rating:

0 Customer Reviews | Write a Review
Share this:

This product is not available.

  • Order By Phone ∨
Add to your wish list
E-Mail to a friend
More from QNAP Inc.

More QNAP Inc. Network Storage NAS

Similar products
Print this item
Notify me

Part #: TS-469U-SP-US

SKU: 76183
Shipping Weight: 7 lbs

Customer Reviews of QNAP Inc. TS-469U-SP-US

Product reviews on are screened for relevance and inappropriate content. Reviews may contain inaccurate information about the product. If there is a discrepancy, please use the Flag this Review link located beside each review. Reviews are not an endorsement expressed by, but opinions from customers based on their own experience with a product. We do not recommend you make purchasing decisions based on facts or opinions expressed regarding QNAP Inc. TS-469U-SP-US reviews.

Product Videos [ Edit ]

Features [ Edit | History ]

    • Centralized Storage, Backup, and File Sharing for Business
    • NAS, iSCSI/ IP-SAN Storage Combo Solution for Server Virtualization
    • Private Cloud Storage for Ease of Deployment
    • Exceptional Performance: 221.8 MB/sec Reading, 220.8 MB/sec Writing


    Modern businesses and workgroups face the challenge of finding a robust storage solution that can scale with the exponential increase in digital content their organization create s.  From shared documents, old archived files and large rich media files, through to enterprise databases and core applications data, this challenge will only become more acute.  Deploying an appropriate IT environment with a reliable, affordable, and expandable storage solution is business critical.  The ability to securely store, share, and back up digital assets has become one of the most important tasks for an SMB IT administrator, choosing the right option will significantly enhance business productivity and crucially offer a reliable disaster recovery solution in an age when downtime of any nature impacts profitability.

    The QNAP TS-469U-SP is a 4-bay, all-in-one NAS server with exceptional performance that can meet the storage requirements of modern SMB IT environments.  Features include, secure cross-platform file sharing for Windows®, Mac®, and Linux/UNIX users, an iSCSI/ IP-SAN storage combo solution and a number of versatile, value-added business applications.  With a well-rounded set of backup solutions integrated in the QNAP TS-469U-SP, critical business information can be safely protected against unexpected data loss.  The QNAP TS-469U-SP is also an ideal shared storage solution for virtualized and clustered environments, via VMware® Ready and Citrix® Readycertification, and a proven compatibility with Microsoft® Hyper-V environments.

    The IT administrators can use the Surveillance Station Pro on the Turbo NAS to manage the connected IP cameras and set up a video surveillance system with comprehensive monitoring, recording, and playback features through mobile access.

    The intuitive MyCloudNAS service simplifies the process of publishing content residing on the Turbo NAS over the Internet and helps users create  a private cloud in just a few simple steps.  The mobile apps Qfile, Qmanager, and Qmobile provide iOS® or Androidusers a convenient way to access and monitor the Turbo NAS live and on the go.

    Centralized Storage and File Sharing

    Cross-platform Sharing with Antivirus

    The Turbo NAS supports SMB/CIFS, NFS, and AFP protocols for file sharing across Windows, Mac, Linux/UNIX networks.  User accounts and shared folders can be create d via the user-friendly web-based interface without IT expertise.  The integrated antivirus solution for the Turbo NAS ensures business continuity by offering detection against the latest viruses, malware, worms, and Trojan horses.

    Windows Active Directory (AD) and LDAP Directory Service

    The Windows AD and LDAP (Lightweight Directory Access Protocol) directory service features enable the IT administrator to retrieve user accounts from Windows AD or LDAP-based directory server to the Turbo NAS, reducing time and effort in account setup.  Users can use the same login name and password to access the Turbo NAS.

    Shared Folder Aggregation

    Access the shared folders of other servers on Microsoft Networking through the "portal folder" on the Turbo NAS.  This saves the time and effort in logging in multiple servers one by one.

    ISO File Archiving and Sharing

    The Turbo NAS supports mounting ISO images of CD and DVD discs as network shares for data archiving, storage, and sharing.  This feature saves the space for storing the physical discs, reduces the risk of data loss caused by disc wearing and tearing, and enhances the efficiency of data sharing on business network.


    Windows ACL

    The Windows ACL (access control list) feature offers sophisticated shared folder permission settings and thus simplifies IT management for businesses with a large number of users.  By enabling the Windows ACL, basic permissions and 13 advanced permissions can be set up from the Windows Explorer and synchronized with the permission settings of the Turbo NAS.  In addition, the same permissions apply to AFP, FTP, Web File Manager, and Samba when Advanced Folder Permissions are enabled at the same time.

    Advanced Folder Permissions

    Advanced folder permissions allow users to configure folder/subfolder access to the Turbo NAS.  With this feature enabled, users can manage the folder permissions from Microsoft Windows or the web-based management interface of the Turbo NAS easily.

    Secure Measures for Data Storage and Access

    • Policy-based Unauthorized IP Blocking
      The IT administrator can allow, deny or auto block specified IP address or network domain which attempt to connect to the Turbo NAS via SSH, Telnet, HTTP(S), FTP, Samba, or AFP.
    • Remote Login
      The Turbo NAS supports remote login via SSH (secure shell) or Telnet connection.
    • SSL Security (HTTPS)
      The Turbo NAS supports HTTPS connection.  The IT administrator can upload a secure certificate and RSA private key in X.509PEM format issued by a trusted provider to allow access to the Turbo NAS via secure SSL login.
    • Secure FTP
      The Turbo NAS offers secure data transfer with SSL/TLS (explicit) encryption.  Passive FTP port range setup is also supported.
    • Encrypted Remote Replication by Rsync
      The data on the Turbo NAS can be backed up to or from another Turbo NAS or Rsync server over the network securely.
    • Shared Folder Management
      The IT administrator can select  to hide or show select ed shared folders of the Turbo NAS on Windows network.
    • User Authority Management
      create  multiple users and specify their password, quota, and user groups by simply uploading the batch files in TXT or Excel CSV format to the NAS.  Export and import of users list are also supported.

    Backup Center for Business

    Well-rounded Backup Solutions

    The Turbo NAS offers the IT administrator flexible server backup solutions, including encrypted remote replication, Real-time Remote Replication (RTRR), and cloud-based storage backup.  Windows users and Mac users can use QNAP NetBak Replicator utility and Time Machine respectively to back up data to the Turbo NAS.  Furthermore, the Turbo NAS supports third party backup software such as Veeam® Backup & Replication and Acronis® True Image.


    Disaster Recovery Solution

    The Turbo NAS offers users peace of mind, business continuity, and high availability of data by providing the ability to recover their data from disasters.

    Real-time Remote Replication

    Real-time Remote Replication (RTRR) provides real-time or scheduled data replication between the Turbo NAS and a remote QNAP NAS, an FTP server, or an external drive.

    iSCSI LUN Snapshot/Backup

    Server virtualization reduces IT expenditure yet provides flexible server management.  Adopting a proper data protection and disaster recovery for virtual machines has become vastly important.  The Turbo NAS has taken iSCSI LUN backup/restore to a whole new level with snapshot technology.  The IT administrator can use the LUN snapshot to back up contents in the LUN to various storage destinations, including Windows shared folders via SMB/CIFS, Linux shared folders via NFS, or local shared folders on the Turbo NAS.

    Cloud Storage Backup

    Get ready to send private data to the clouds! The Turbo NAS supports Amazon® S3, ElephantDrive® and Symform® cloud storage backup which have several backup modes including real-time, scheduled backup and versioning control so that the data can be restored from any point of time.  With ElephantDrive cloud storage can be monitored through a web browser.  An extra set of all of the data stored will always be available, so remote data recovery is quick and simple.


    Backup to external drive via USB3.0

    The IT administrator can connect external storage devices to the Turbo NAS via the eSATA or USB ports and back up data in the NAS shared folders to the external devices. Three backup modes are provided: instant, scheduled, and automatic backup.


    The Turbo NAS features USB 3.0 ports for high speed backup to external hard drives.  EXT3, EXT4, NTFS, and HFS+ file systems are supported to ensure compatibility with Windows, Mac® OS X, and Linux operating systems.

    File System QNAP NAS Other NAS
    EXT4, EXT3 QNAP Supported QNAP Supported
    FAT32 QNAP Supported QNAP Supported
    High-speed NTFS QNAP Supported  Other NAS not Supported
    HFS+ QNAP Supported Other NAS not Supported
    Other NAS not Supported Lower speed

    iSCSI and Virtualization Deployment

    The Turbo NAS is VMware® Ready, Citrix® Ready, and Windows® Hyper-V compliant.

    NAS + iSCSI Combo Solution

    The Turbo NAS can serve as a NAS for file sharing and iSCSI storage concurrently.

    Flexible Management

    The Turbo NAS supports multiple LUNs (Logical Unit Numbers) and iSCSI targets.  LUNs can be flexibly mapped to, unmapped from, and switched among different iSCSI targets.

    Secure Deployment

    Designed with CHAP authentication and LUN masking, the advanced ACL (Access Control List) offers the capability to block unauthorized access from the initiators.

    Designed for Virtualized and Clustered Environments

    Compared with a high cost Fibre Channel SAN, the Turbo NAS is an affordable system that can be deployed as a storage center for virtualized and clustered server environments, such as VMware and Microsoft Windows Failover Cluster.


    SPC-3 Persistent Reservation Supported

    The built-in iSCSI service supports enterprise-level features such as SPC-3 persistent reservation for clustering in VMware and Windows Server 2008.  The IT administrator can set up Microsoft Failover Cluster environment, use Cluster Shared Volume for Hyper-V, and execute virtual machine live migration between Hyper-V hosts.

    Advanced MPIO and MC/S Supported

    With the support of MPIO (Multipath Input Output) and MC/S (Multiple Connections per Session) on the Turbo NAS, users can connect to the iSCSI targets on the Turbo NAS using two or more network interfaces from their server with failover and load balancing.  Furthermore, with MC/S settings better data transmission performance is achieved.


    Private Cloud Storage

    The Turbo NAS helps users reap all the benefits of cloud computing.  A personal cloud for home usage or a private cloud for business use can be built easily.  This cloud provides flexible ways for data access, sharing, and backup, virtually anytime, anywhere.

    MyCloudNAS Service

    The MyCloudNAS service simplifies the process of publishing contents in the Turbo NAS over the Internet.  It provides a web-based portal for file management and access, and supports backing up important data from the Turbo NAS to other cloud storage providers such as Amazon S3, ElephantDrive, and Symform.


    Email Invitation

    The MyCloudNAS provide an easy way to send out an email invitation to friends.  The invitation contains step-by-step instructions on accessing the Turbo NAS.  It also provides a link to download the Windows application MyCloudNAS Connect that allows people even without proficient networking skills to easily set up and connect to the Turbo NAS.

    Mobile Apps for On-the-go Access and Monitoring

    Qfile is an app for users to browse and manage the files on the Turbo NAS.  
    Qmanager turns users’ mobile devices into a remote control and helps monitor and manage the Turbo NAS.


    Terabytes of photos, music, and videos stored on the Turbo NAS are ready to be streamed by Qmobile from anywhere regardless of the actual storage size of the mobile devices.  Qmobile also provides a convenient way for uploading photos from the mobile devices to the Turbo NAS for instant sharing.


    Surveillance Station Pro

    The Surveillance Station Pro supports over 1,400 IP cameras, ranging from high-end to low-end models, and is compatible with ONVIF specifications.  Administrators can purchase additional licenses to increase the number of channels based on their surveillance needs.  iOS® and Android users can install the VMobile app to monitor the surveillance channels anytime and anywhere with the functions of camera live view, motion-detection recording, PTZ control, instant event notifications, video snapshot, and advanced playback and search functions.


    Advanced Business Features

    The Turbo NAS supports a multiuse of server business applications.

    File Server
    The Turbo NAS provides seamless file sharing cross Windows, Mac, Linux, and UNIX platforms. It also supports WebDAV for easy access to shared folders via HTTP/HTTPS protocol remotely.
    FTP Server
    The IT administrator can establish an FTP server with the Turbo NAS and share files conveniently with colleagues or customers.
    Web Server
    The IT administrator can host multiple websites on the Turbo NAS with the built-in web server and virtual host feature.
    RADIUS Server
    The RADIUS server centralizes and consolidates user authentication by maintaining a list of user accounts that are authorized for remote network access through dial-up equipment, Wi-Fi access point, or VPN connections.
    Syslog Server
    By collecting and storing the logs of other network devices on the Turbo NAS with the Syslog server feature, the IT administrator can easily monitor the status of these devices and troubleshoot problems when necessary.
    Printer Server
    The Turbo NAS offers printer sharing over the network and remote printing over the Internet via IPP (Internet Printing Protocol). Print job management, and Bonjour printing for Mac OS X are also supported.
    The Turbo NAS supports IPv6 (Internet Protocol Version 6) which makes the NAS a dual-stack IP host running IPv4 and IPv6 at the same time.
    VPN Server
    The VPN (Virtual Private Network) service allows users to access the NAS and other resources on the same local network from the Internet. QNAP VPN Server supports both OpenVPN and PPTP with a very intuitive UI. MyCloudNAS service and Auto Router Configuration are integrated with QNAP VPN Server. With just a few clicks, users can access all services provided by the Turbo NAS remotely and securely.
    Software Expansion via QPKG Center
    Maximize the usage of the Turbo NAS by installing additional 
    QPKG software add-ons developed by users in QNAP’s worldwide community.
    Proxy Server
    With the help of Squid QPKG, the QNAP Turbo can be used as a Proxy Server. Internet cache speeds up web browsing; web filtering and monitoring enhances business Internet security.

    FIPS 140-2 Validated AES 256-bit Volume-based Data Encryption

    The disk volume with FIPS 140-2 validated AES 256-bit encryption can only be accessed by an authorized encryption password or key.  This prevents the sensitive government or businesses data on the Turbo NAS from unauthorized access and breach even if the hard disk drives or the entire system were stolen.

    *The data encryption functions may not be available in accordance to the legislative restrictions of some countries.  Please contact QNAP sales representatives for further information.


    External Drive Encryption

    An external drive attached to the Turbo NAS means easy removal.  The important data on the drive needs a solution to protect the data against theft.  The Turbo NAS now supports encrypting contents in the external drive.

    Advanced RAID Management with Hot-swap Design

    The Turbo NAS offers RAID 0, 1, single, and JBOD disk configurations.  It also supports hot-swap design so that a failed member drive of a RAID configuration (RAID 1 only) can be replaced by hot swapping without turning off the server.

    Online RAID Capacity Expansion

    The storage capacity of a RAID configuration can be expanded by replacing larger hard drives.  All the data will be kept and seamlessly moved to the newly installed hard drives without turning off the server.

    Online RAID Level Migration

    Upgrade the disk configuration to a higher RAID level with the data retained without turning off the server.

    IP-SAN/ iSCSI Storage and Virtual Disk Drives (VDD) for Storage Expansion

    The Turbo NAS provides a cost-efficient iSCSI solution to set up an IP-SAN storage.  With the built-in iSCSI initiator, the Turbo NAS can also connect to other iSCSI targets over the network and turn them into virtual disk drives (VDD).

    iSCSI Storage Plug & Play

    Now the Windows version of QNAP Finder provides a convenient way to expand desktop computer or server storage capacity by connecting to the Turbo NAS and mapping a network drive or a Virtual Disk.

    User-friendly System Management

    The Turbo NAS offers various features to help the administrator manage the system efficiently.

    Instant SMS and Email Alert
    Configure the SMTP server and SMS server settings on the Turbo NAS in order to receive instant system warning or error messages via email and SMS.

    Note: Windows Live Messenger Alert will not be supported after March, 2013 due to the service termination from Microsoft.

    SNMP (Simple Network Management Protocol)
    Collect the information, warning, or errors of the Turbo NAS and send warnings up to 3 SNMP servers for centralized management and real-time monitoring.
    S.M.A.R.T. & Advanced Hard Drive Health Scan (HHS)
    Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.) helps the IT administrator monitor hard disk status. Moreover, the Turbo NAS supports Hard Drive Health Scan (HHS) for disk checking and bad blocks scanning.

    Multiple LAN Deployment

    The Turbo NAS supports multiple bonding modes: Balance-rr (Round-Robin), Active Backup, Balance XOR, Broadcast, IEEE 802.3ad, Balance-tlb (Adaptive Transmit Load Balancing), and Balance-alb (Adaptive Load Balancing).

    The LAN ports of the Turbo NAS can be configured in failover mode that allows the Turbo NAS to sustain the failure of one network port and provide continuous services.
    Load Balancing
    The LAN ports of the Turbo NAS can be configured in load balancing mode for bandwidth aggregation to boost file transfer speeds. It works with managed Ethernet switch with 802.3ad configured.
    Multi-IP Settings
    The Turbo NAS can be deployed with multiple different IP settings for sharing among different workgroups in two different subnets.

    Virtual LAN

    The IT administrator can integrate the Turbo NAS to an existing VLAN on a virtualization environment and configure the Turbo NAS as the storage system of other VLAN devices. By enabling VLAN on the Turbo NAS, only the devices with the same VLAN ID can access the Turbo NAS.

    Wireless LAN

    Connect the Turbo NAS to the wireless network through a USB Wi-Fi dongle for convenient access. The Turbo NAS is compatible with fast 802.11n and 802.11g dongles for Wi-Fi connection.

    Exceptional Performance with Port TrunkingSupport


    The Gigabit Ethernet interface and fast processor enable the Turbo NAS to deliver superior performance and high reliability for critical applications.

    • FTP/SAMBA Testing Environment: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz/ DDR3 1600Hz 16GB, Microsoft Windows 7 Professional 64bit ZyXEL GS-2024
    • FTP/SAMBA Testing Method: Connect the Turbo NAS and PC to switch, upload/download 5GB file without Jumbo Frame, FTP Tool: FileZilla

    Eco-friendly & Energy-efficient

    The Turbo NAS features green technologies to protect the environment and save electricity bill. The smart fan monitors the system temperature of the Turbo NAS and automatically adjusts its speed to ensure quiet operation and power saving. The hard drives can be set to enter standby mode after a period of idling to reduce power consumption and extend hard drive lifespan. Scheduled power on/off feature provides flexibility to only allow the Turbo NAS to operate in designated time and therefore minimize power usage.

    Power Management

    Wake on LAN
    Enable this option to power on the Turbo NAS remotely by Wake on LAN.
    Hard Drive Standby
    Configure the hard drives to enter standby mode if there is no drive access within the specified period.
    Scheduled Power on/off
    The flexible scheduled power on/off feature is provided for IT administrators to manage the up time of the Turbo NAS according to the working hours. The administrator can set the time for automatic system power on, power off, or restart on any days of the week.
    UPS Support
    The Turbo NAS supports USB UPS devices (usbhid-ups supported) to allow users to store the data in time and avoid critical data loss when power outage occurs during data transfer. Network UPS allows multiple Turbo NAS servers on the same physical network to be protected by a single UPS via receiving UPS notification on abnormal power supply.

Specifications [ Edit | History ]

CPU Intel® Atom™ 2.13GHz Dual-core Processor
DRAM 1GB RAM (Expandable RAM, up to 3GB)
1. The system memory can be increased to 3GB by installing an additional 1GB/2GB SO-DIMM RAM module.
2 .For the information of RAM module installation and compatible NAS models, please refer to the 
QNAP RAM Module Installation Guide
Flash Memory 512MB DOM
Hard Disk Drive 4 x 3.5” or 2.5” SATA 6Gb/s, SATA 3Gb/s hard drive or SSD
1. The system is shipped without HDD.
2. For the HDD compatibility list, please visit
Hard Disk Tray 4 x Hot-swappable and lockable tray
LAN Port 2 x Gigabit RJ-45 Ethernet port
LED Indicators Status, LAN, USB, HDD 1, HDD 2, HDD3, HDD4
USB 2 x USB 3.0 port (Back: 2)
5 x USB 2.0 port (Front: 1; Back: 4) 
Support USB printer, pen drive, USB hub, and USB UPS etc.
eSATA 2 x eSATA port (Back)
Buttons System: Power button, USB One-Touch-Backup Button, Reset button
Alarm Buzzer System warning
Form Factor 1U, Rackmount
Dimensions 44 (H) x 439 (W) x 499 (D) mm
1.73 (H) x 17.28 (W) x 19.65 (D) inch
Weight Net weight (NAS only) : 7.63 kg (16.82 lbs)
Gross weight (with packing and accessories) : 10.20 kg/22.49 lb
Power Consumption (W) Sleep mode: 37W
In Operation:52W
Power-off (in WOL mode): 1W
(with 4 x 1TB HDD installed)
Temperature 0-40°C
Humidity 0~95% R.H.
Power Supply Input: 100-240V AC, 50/60Hz, Output: 250W (Optional PSU for Redundant Configuration)
Secure Design K-lock security slot for theft prevention
VGA Reserved VGA interface for maintenance
Fan 2 x quiet cooling fan (4 cm, 12V DC)

NCIX Forum Messages

Post a New Message  |    Browse NCIX Forums  

Please note that Forums is not a sales or product support board. For sales or specific product related questions, please send message to receive the fastest response.

Messages about QNAP TS-469U-SP-US 4BAY SATA RAID 0/1/5/6/10/JBOD 1U Rackmounted Network Storage Server NAS 2XUSB3.0

Post a New Message  |    All Messages       Browse NCIX Forums

Reviews from the Web

Submit a review link   |   Latest 30 reviews

Product Warranty

First 30 days limited warranty through The remainder of the two year warranty is provided directly by the manufacturer.

Sales Policy

All pricing subject to change. For all prices, products and offers, reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances. Promotional offers from are subject to availability and are available only while supplies last. No rain checks will be issued on promotional items and offers.

While uses all reasonable efforts to include accurate and up-to-date information on the Site, makes no warranties or representations as to the Site's accuracy. assumes no liability or responsibility for any errors or omissions in the content on the Site. warrants product(s) to be in good working condition and free from defects in material and workmanship for a period of one (1) year for OEM packages, and for thirty (30) days for RETAIL packages (excluding laptops and notebooks), from the original Invoice date unless otherwise restricted below or by the manufacturer's own warranty policy. Defective returns and warranty service will be replaced, exchanged or repaired at's sole discretion, and based on vendor's policy.

NON-DEFECTIVE merchandise returns may be accepted on some items ONLY within 15 days of the Invoice date, at's discretion. Laptops and Notebooks can be returned within SEVEN (7) days from original invoice date. Return will only be accepted with original packaging, accessories, cables, free gifts (if applicable), unopened software and manuals and is subject to inspection before warranty approval. Laptop and notebook with tampered serial numbers or UPC code will be denied returns.

GOVERNMENT & BUSINESS Laptop and Notebook purchases made with government or business POs can be returned typically within fourteen (14) days from original invoice date. Return will only be accepted with original packaging, accessories, cables, free gifts (if applicable), unopened software and manuals and is subject to inspection before warranty approval. Laptop and notebook with tampered serial numbers or UPC code will be denied returns. Please check with your B2B sales representative for specific terms and details.

All NON-DEFECTIVE returns are subject to a 15% restocking fee. No refunds will be issued for blank media, digital camera (and accessories), opened software, printers, printer supplies, paper, projectors (and accessories), appliances, handhelds, PDAs, notebook computers, special order computers and special order items.

Defective software, video games or DVDs will be replaced by the SAME title and format ONLY (and subject to current availability) within 30 days of the Invoice date. Software, Drones, video games and DVDs may be returned within 30 days only if the item is UNOPENED (with shrink wrap still intact) at the sole discretion of does NOT apply a surcharge to credit card orders. Please read our RMA & warranty policy and terms & conditions for more information. If you have any questions regarding our sales and warranty policies, please send us a message -- we'll be glad to answer any of your questions.

Connect: NCIX Youtube icon NCIX Facebook icon NCIX Instagram icon
Get Deal Alerts in your Inbox!
Don't miss out on the latest coupons and rewards.

Please read our
privacy policy for details.
NCIX Sale banner
International Sites:  Canada
Copyright© 2017 Computer Inc. All rights reserved. / Server ID: 58  1295 ms
Page last updated: 10/19/2017 14:52:32
Back To Top