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Messages about Creative Zen Stone 1GB MP3 Player Black

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All pricing subject to change. For all prices, products and offers, NCIX.com reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances. Promotional offers from NCIX.com are subject to availability and are available only while supplies last. No rain checks will be issued on promotional items and offers.

While NCIX.com uses all reasonable efforts to include accurate and up-to-date information on the Site, NCIX.com makes no warranties or representations as to the Site's accuracy. NCIX.com assumes no liability or responsibility for any errors or omissions in the content on the Site.

NCIX.com warrants product(s) to be in good working condition and free from defects in material and workmanship for a period of one (1) year for OEM packages, and for thirty (30) days for RETAIL packages, from the original Invoice date unless otherwise restricted below or by the manufacturer's own warranty policy. Defective returns and warranty service will be replaced, exchanged or repaired at NCIX.com's sole discretion, and based on vendor's policy.

NON-DEFECTIVE merchandise returns may be accepted on some items ONLY within 15 days of the Invoice date, at NCIX.com's discretion. All NON-DEFECTIVE returns are subject to a 15% restocking fee. No refunds will be issued for blank media, digital cameras (and accessories), opened software, printers, printer supplies, paper, projectors (and accessories), appliances, handhelds, PDAs, notebook computers, special order computers and special order items.

Defective software, video games or DVDs will be replaced by the SAME title and format ONLY (and subject to current availability) within 30 days of the Invoice date. Software, video games and DVDs may be returned within 30 days only if the item is UNOPENED (with shrink wrap still intact) at the sole discretion of NCIX.com.

NCIX.com does NOT apply a surcharge to credit card orders. Please read our RMA & warranty policy and terms & conditions for more information. If you have any questions regarding our sales and warranty policies, please send us a message -- we'll be glad to answer any of your questions.

NCIX provides a 30 day limited warranty on this product.  The remainder of the 1 year warranty is provided by the manufacturer.

Email Support
You're eligible to receive assistance by email for the duration of your product's warranty.
http://ca.creative.com/support/custsup/askus/emailform.asp

Telephone Support
You're eligible to receive complimentary telephone support for 60 days to help you install and get started with your new product.

Ph: 1-405-742-6655  Monday-Friday 9:00AM-6:00PM CST

Warranty Service
Throughout the duration of your product's warranty, you can also contact Creative by telephone to arrange for warranty service the telephone support number listed above.