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Plantronics GameCom 780 USB Gaming Headset With Dolby Pro Logic Iix 40mm Drivers

This product can only be exchanged or replaced with the exact same item.
Plantronics GameCom 780 USB Gaming Headset With Dolby Pro Logic Iix 40mm Drivers - 1
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Plantronics GameCom 780 USB Gaming Headset With Dolby Pro Logic Iix 40mm Drivers - 80922_l.jpg Customer Photos (0)
Reg. Price: $79.99  CAD
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Part #: 86051-03

SKU: 80922
Shipping Weight: 1.21 lbs
Shipping estimate: $5.99*
*Via NCIX selected courier.

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Customer Reviews of PLANTRONICS 86051-03

Product reviews on NCIX.com are screened for relevance and inappropriate content. Reviews may contain inaccurate information about the product. If there is a discrepancy, please use the Flag this Review link located beside each review. Reviews are not an endorsement expressed by NCIX.com, but opinions from customers based on their own experience with a product. We do not recommend you make purchasing decisions based on facts or opinions expressed regarding PLANTRONICS 86051-03 reviews.
Experience: 90 Days


- Light
- Comfortable
- Surround Sound is good
- Mic sounds decent
- Short Cord
- Mic doesn't mute when raised
- Mic Mute button is in a bad spot
- Volume control is touchy
- Unless you disassemble and fix volume control rattles when moving head
Overall, if you want a decent headet for a decent price. I have never had a headset so light and comfortable. It feels like air on your head. The ear covers are also a made of a nice material and you won't get hot wearing them. Overall it fits pretty comfortably and is decently adjustable. For some reason the ear pieces turn which I could never really figure out why except to take it apart. The cord is short, so unless you are plugging it into the front USB port on your computer you are probably going to need an extension.

Does not work in USB 3.0 ports. Crackling, Popping, Dropping Sound.

Overall, terrible construction. I had to resolder two of the cables in the left can, one of the speaker wires broken loose on it's own and when I repaired it I managed to rip out the mic cable as well and had to solder it back in.

If you are rough on headsets, this one probably won't last.

After I had used it for about 3 months, I think either the speakers themselves were damaged as I got this annoying static on everything that could only be fixed by unplugging and replugging in. When you did that sound might not come back in all applications meaning ending your game and restarting.

Support with Plantronics seems dodgy as well. I can't really find a way to start an RMA on there website. Looking up some of the issue I was having, they had been reported in early 2013 and by the end of 2014 people are still reporting the same issue. Whether or not it's a problem because their construction is terrible or if the software doesn't work properly.

Also the software is terrible. Only two functions. Turn Dolby Surround On or Off and Choose between Movie and Gaming/Music Mode.

The only reason I would buy these again is because they are so darn comfortable and light.

Product Videos [ Edit ]

Features [ Edit | History ]


The Plantronics GameCom 780 USB headset with Dolby® technologies transforms standard audio into a stunning 7.1 surround sound experience. The noise-canceling mic kills background noise so your commands are loud and clear. When you need to take a break, built-in spin joints let the earpods lay flat for easy storage. Need to adjust volume? No problem. The controls are right on the earpods so you'll always have eyes on. The GameCom 780 is built to last with superhero-strength cords and joints; ultra-comfortable ear cushions and headband let you stay in the game for as long as it takes.

Specifications [ Edit | History ]

     Earpiece Controls: Volume
     Microphone Controls: Mute
     Driver Size: 1.57" (40 mm)
     Driver Type: Neodymium
     Earpiece Design: Over-the-head
     Earpiece Sensitivity: 98 dB
     Earpiece Type: Binaural
General Information  
     Brand Name: Plantronics
     Manufacturer: Plantronics, Inc
     Manufacturer Part Number: 86051-03
     Manufacturer Website Address: https://www.plantronics.com
     Product Line: GameCom
     Product Model: 780
     Product Name: GameCom 780 Surround Sound Gaming Headset
     Product Type: Headset
     Host Interface: USB
     Microphone Design: Boom
     Microphone Technology: Noise Cancelling


     Package Contents:
  • GameCom 780 Surround Sound Gaming Headset
  • Surround Sound Software

Physical Characteristics  
     Depth: 4.60" (116.84 mm)
     Form Factor: Ear-cup
     Height: 9.80" (248.92 mm)
     Material: Foam
     Weight (Approximate): 929.9 g
     Width: 9" (228.60 mm)
Technical Information  
     Cable Length: 6.6 ft
     Connectivity Technology: Wired
     Distortion: < 5%
     Features: Surround
Noise Isolation
Swivel Mechanism
     Impedance: 34 Ohm
     Maximum Frequency Response: 20 kHz
     Minimum Frequency Response: 20 Hz
     Limited Warranty: 1 Year

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Product Warranty

Due to hygiene reasons, headphones and bluetooth ear pieces are non-returnable once opened.  Defective items can be exchanged for the exact same model for 30 days from purchase date.

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